Return/Exchange Policy

Return & Exchange Policy

We want you to love what you receive. Please read this before you order.

Personalized thrift bundles

Personalized bundles are final sale and non-refundable, because each one is curated just for you. If an individual piece doesn't work for you, contact us within 3 days of delivery. Darcy may be able to arrange a limited item exchange on a case-by-case basis. If approved, return the item(s) within 5 days of approval, in the condition you received them. You pay return shipping, and we pay to ship your replacement.

Single items and ready-made pieces

Single items are exchange only; we don't offer refunds. To request an exchange, contact us within 7 days of receiving your item. Items must be unused and in the condition you received them, and return shipping is paid by the customer. Sale items and custom pieces are final sale.

How to start

Email info@truerebelclothing.com before sending anything back. We'll reply with instructions and the return address. Items sent back without approval can't be accepted.

Last updated October 2026. The Refund Policy has the full terms.